Nacional TMSControl Tower
Brazil delivery network

One command center for every carrier, every state, every promise.

A control tower for marketplace logistics in Brazil — live operations, SLA by state and carrier, predictive exceptions, cross-border inbound and cost, on one screen.

Live demo available 27 states · 6 carriers · 150k parcels/day
Control Tower overview
Nacional Software HouseConfidential · 2026
The challenge

Brazil is not one delivery operation. It is twenty-seven.

A marketplace ships through several carriers into 5,570 municipalities, across five regions with very different lead times, road conditions and customs flows. Each carrier reports in its own format, on its own schedule — and the buyer only sees one thing: the date they were promised.

27states, each with its own SLA reality
Ncarriers, N tracking formats, N dashboards
daysbetween a delay happening and it being visible
0shared view of promise, cost and capacity
Operations

Where is my volume right now?

Hubs, linehauls, last mile and incidents are scattered across carrier portals and spreadsheets.

Service level

Who is failing, and where?

Contracted SLAs are checked monthly, after the penalty window closed and the buyer already complained.

Planning

Can we absorb 11.11?

Peak forecasts, inbound containers and cost per parcel live in different teams with different numbers.

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The answer

One TMS for your carriers. One tower for you.

Every carrier in your network runs Nacional TMS — the same system that issues their fiscal documents, plans their trips and runs their drivers' app. Because the operation lives in one system, the Control Tower does not integrate data: it already has it. The marketplace gets the command center; its carriers get a complete TMS.

Your carriers, on Nacional TMS

  • Orders, trips, pickups and delivery events
  • Driver app: GPS, photos, signatures
  • Fiscal documents (CT-e, NF-e, MDF-e)
  • Contracts, cost tables and invoicing
  • Fleet, drivers and maintenance

Nacional Hub

  • One parcel timeline across all carriers
  • Aggregates by state × carrier × day
  • Promises (EDD), contracts and penalties
  • Predictive exceptions & alerts
  • White-label, multi-tenant

Two surfaces

  • Control Tower — operations, SLA, risk, inbound, cost, peaks
  • Shipper Portal — tracking, quotes, pickups, returns, documents, finance
  • Presentation mode for war rooms
  • Works offline, no map API keys
Control Tower
Shipper Portal
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Operations Map · SLA by State

Brazil, colored by health. Follow every state.

Operations map and SLA by state
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Operations Map · SLA by State

Brazil, colored by health. Follow every state.

Guided walkthrough · plays automatically
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Carrier Scorecard · Exceptions & Risk

Rank carriers on the contract. Act before the promise breaks.

Carrier scorecard and exceptions
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Carrier Scorecard · Exceptions & Risk

Rank carriers on the contract. Act before the promise breaks.

Guided walkthrough · plays automatically
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Delivery Funnel · Promise Accuracy

Where the hours go, and the only SLA the buyer sees.

Delivery funnel and promise accuracy
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Delivery Funnel · Promise Accuracy

Where the hours go, and the only SLA the buyer sees.

Guided walkthrough · plays automatically
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Global Inbound · Freight Cost · Peak Capacity

From Shenzhen to Santos, at what cost, and ready for 11.11.

Global inbound, freight cost and peak capacity
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Global Inbound · Freight Cost · Peak Capacity

From Shenzhen to Santos, at what cost, and ready for 11.11.

Guided walkthrough · plays automatically
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Next step

See it with your lanes, your carriers, your promises.

A working pilot on one region with two of your carriers on Nacional TMS, in weeks: their real operation, your contracted SLAs, your EDD rules — on the screens you just saw.

Pilot: 1 region · 2 carriers · 4–6 weeks Live demo on request
Nacional Software HouseControl Tower · Shipper Portal · TMS
Carrier scorecard
Thank you12
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